24/7 service and availability

SieTec has its own maintenance and 24/7 service department which operates wordwide. Through to our 24-hour service department, you always have access to our warehouse. Thanks to our central location we guarentee fast delivery of orders in the Kanzaalzone and beyond.

Our service department is always there for you; we are the partner you can rely on. Downtime due to a malfunction is always inconvenient. Especially if the malfunction takes place in the evening, at night or during the weekend. By using handy tools, such as PLC analzyers, bus analyzers, Profibus and AS-i bus, we can resolve malfunctions in an instant.

Service Level Agreement (SLA)

By concluding a Service Level Agreement (SLA) you are always assured of guarenteed fast response time to keep your technical equipment in good  condition to reduce the number of malfunctions. Please feel free to contact us if you would like to know more about this service.

Remote support

Does your company has its own service department, but do you wish to have remote support for your employees? We place an eWON remote industrial router and log on as soon as you need us. Please feel free to contact us if you would like to know more about this service.

Our service number that is reachable 24 hours a day: 0115 788101.